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Last updated: January 31, 2026

EPIC TWELVE STUDIOS (“Epic Twelve Studios,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website, contact us, or use our services.

1) Information We Collect

We may collect the following types of information:

A. Information you provide to us

  • Name, email address, phone number, company name
  • Information you submit through forms, inquiries, bookings, or messages
  • Any information you choose to share when communicating with us

B. Information collected automatically
When you visit our website, we may automatically collect:

  • Device and browser information
  • IP address
  • Pages viewed, time spent, referring/exit pages, clicks, and general site usage data
  • Approximate location (city/region level)
  • Cookies or similar identifiers (depending on your settings and browser controls)

2) How We Use Your Information

We use information to:

  • Respond to inquiries and provide service information or proposals
  • Improve our website, content, and user experience
  • Understand how visitors use our website (analytics)
  • Maintain security and prevent fraud/abuse
  • Communicate with you about services and updates you request

3) Analytics (Google Analytics / GA4)

We use Google Analytics (GA4) to measure website traffic and usage. Google Analytics may use cookies and similar technologies to collect information about how visitors use our website.

We may also use the Google Analytics Data API to access reporting data (analytics metrics) for measurement, performance monitoring, and internal reporting.

What this means:

  • We review performance trends such as traffic sources, popular pages, engagement, and conversions (if enabled).
  • We do not sell your personal information.
  • We use analytics data to improve performance, content, and user experience.

Opt-out options:

  • You can disable cookies in your browser settings.
  • You can use the Google Analytics Opt-out Browser Add-on (provided by Google).
  • You can also use privacy tools or browser extensions that block trackers.

4) Cookies & Similar Technologies

Cookies are small files stored on your device that help websites function and help us understand site usage.

We may use cookies for:

  • Basic website functionality
  • Analytics and performance measurement

You can control cookie settings through your browser. If you disable cookies, some site features may not work properly.

5) How We Share Information

We may share information:

  • With service providers who help operate our website and business (e.g., hosting, analytics, form tools, email providers)
  • To comply with legal obligations or protect rights, safety, and security
  • In connection with a business transfer (merger, acquisition, or asset sale)

We do not sell your personal information.

6) Data Retention

We keep information only as long as needed for the purposes described above, unless a longer retention period is required by law or needed for legitimate business purposes (e.g., recordkeeping, dispute resolution).

7) Your Choices & Rights

Depending on where you live, you may have rights to:

  • Request access to personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain processing

To make a request, contact us using the details listed on our Contact page (same email and phone).

8) Security

We take reasonable measures to protect your information. However, no website or data transmission is 100% secure.

9) Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal data from children.

10) Third-Party Links

Our website may include links to third-party websites (e.g., social platforms). We are not responsible for their privacy practices.

11) Company Information

  • Legal Name: EPIC TWELVE STUDIOS Ε.Ε.
  • Latin Name: EPIC TWELVE STUDIOS L.P.
  • Trade Name: EPIC TWELVE STUDIOS
  • Legal Form: Ε.Ε. (Limited Partnership)
  • G.E.MI. Number: 181397606000
  • EUID: ELGEMI.181397606000
  • G.E.MI. Authority: Επαγγελματικό Επιμελητήριο Θεσσαλονίκης
  • Tax ID (A.F.M.): 802712770
  • Competent Tax Office (D.O.Y.): ΑΜΠΕΛΟΚΗΠΩΝ

12) Contact

For privacy-related questions or requests, please contact us using the email and phone number listed on our Contact page.